Terms of Service

Last updated: April 21, 2026

Welcome to Atlas. These Terms of Service ("Terms") govern your use of the Atlas mobile application ("App") provided by Raiser Software Inc. ("we", "our", or "us"). By using Atlas, you agree to these Terms.

1. Acceptance of Terms

By downloading, installing, or using Atlas, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the App.

2. Description of Service

Atlas is a collaborative trip organizer that allows users to:

• Create and manage trip itineraries
• Invite friends to collaborate on trips
• Track and split shared expenses
• Receive notifications and reminders about trip activities

3. User Accounts

To use Atlas, you must create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and current information

You must be at least 13 years old to create an account and use Atlas.

4. Acceptable Use

You agree not to use Atlas to:

• Violate any applicable laws or regulations
• Harass, abuse, or harm other users
• Upload or share content that is illegal, offensive, or infringes on others' rights
• Attempt to gain unauthorized access to our systems or other users' accounts
• Use the App for any commercial purpose without our permission
• Interfere with or disrupt the App's functionality

5. User Content

You retain ownership of content you create in Atlas (trip details, photos, notes, etc.). By sharing content with trip members, you grant them permission to view that content within the context of the shared trip.

We do not claim ownership of your content, but you grant us a limited license to store, display, and transmit your content as necessary to provide the service.

6. Trip Archiving

Trips are automatically archived 30 days after their end date. When a trip is archived:

• A PDF summary may be generated for your records
• Attachments and photos are permanently deleted
• Basic trip information (dates, expenses, itinerary) is preserved

We recommend downloading any important attachments before the archiving period.

7. Expense Tracking Disclaimer

Atlas provides expense tracking and splitting features for convenience only. We are not a financial service and do not process payments. Users are responsible for settling debts among themselves. We make no guarantees about the accuracy of expense calculations.

8. Intellectual Property

Atlas and its original content, features, and functionality are owned by Raiser Software Inc. and are protected by international copyright, trademark, and other intellectual property laws.

9. Disclaimer of Warranties

Atlas is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the App will be uninterrupted, secure, or error-free.

10. Limitation of Liability

To the maximum extent permitted by law, Raiser Software Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, profits, or goodwill, arising from your use of Atlas.

11. Account Termination

You may delete your account at any time through the App's settings. We reserve the right to suspend or terminate accounts that violate these Terms.

12. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes through the App or by updating the "Last updated" date. Continued use of Atlas after changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Canada, without regard to its conflict of law provisions.

14. Apple App Store Additional Terms

The following additional terms apply if you downloaded Atlas from Apple's App Store. These terms are required by Apple's Developer Program License Agreement and are in addition to (and do not replace) the Terms above.

14.1 Acknowledgement

You and Raiser Software Inc. acknowledge that these Terms are concluded between you and Raiser Software Inc. only, and not with Apple Inc. ("Apple"). Raiser Software Inc., not Apple, is solely responsible for Atlas and its content. Apple has no obligation whatsoever to furnish any maintenance or support services with respect to Atlas.

14.2 Scope of License

The license granted to you for Atlas is limited to a non-transferable license to use Atlas on any Apple-branded products that you own or control, and as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions, except that Atlas may be accessed and used by other accounts associated with the purchaser via Family Sharing, volume purchasing, or Apple's Legacy Contact program.

14.3 Maintenance and Support

Raiser Software Inc. is solely responsible for providing any maintenance and support services with respect to Atlas, as specified in these Terms or as required under applicable law. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to Atlas.

14.4 Warranty

Raiser Software Inc. is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of Atlas to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for Atlas to you (if applicable). To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to Atlas, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be the sole responsibility of Raiser Software Inc.

14.5 Product Claims

You and Raiser Software Inc. acknowledge that Raiser Software Inc., not Apple, is responsible for addressing any claims by you or any third party relating to Atlas or your possession and/or use of Atlas, including, but not limited to: (i) product liability claims; (ii) any claim that Atlas fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.

14.6 Intellectual Property Rights

You and Raiser Software Inc. acknowledge that, in the event of any third party claim that Atlas or your possession and use of Atlas infringes that third party's intellectual property rights, Raiser Software Inc., not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim.

14.7 Legal Compliance

You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

14.8 Developer Contact Information

Questions, complaints, or claims regarding Atlas should be directed to:

Raiser Software Inc.
Unit #653, 4974 Kingsway Avenue
Burnaby, BC V5H 4M9
Canada
Phone: +1 (604) 655-7310
Email: contact+atlas@raisersoftware.com

14.9 Third Party Terms

You must comply with any applicable third-party terms of agreement when using Atlas (for example, your wireless data services agreement).

14.10 Third Party Beneficiary

You and Raiser Software Inc. acknowledge and agree that Apple, and Apple's subsidiaries, are third party beneficiaries of these Terms, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third party beneficiary thereof.

15. Copyright Complaints (DMCA)

Raiser Software Inc. respects the intellectual property rights of others and expects Atlas users to do the same. We respond to notices of alleged copyright infringement that comply with the U.S. Digital Millennium Copyright Act ("DMCA").

15.1 Designated Copyright Agent

We have designated the following agent to receive notifications of claimed copyright infringement and counter-notifications. The agent is also registered with the U.S. Copyright Office (registration number DMCA-1071698):

Bryan Shetty, Designated Copyright Agent
Raiser Software Inc.
Unit #653, 4974 Kingsway Avenue
Burnaby, BC V5H 4M9
Canada
Email: dmca+atlas@raisersoftware.com

15.2 How to Submit a Notice

A valid DMCA notice must be a written communication that includes all of the following:

• A physical or electronic signature of the copyright owner or a person authorised to act on their behalf;
• Identification of the copyrighted work claimed to have been infringed;
• Identification of the material that is claimed to be infringing, with enough detail for us to locate it (e.g., a trip ID, chat message link, or a description of the attachment);
• Your contact information — address, telephone number, and email;
• A statement that you have a good-faith belief that use of the material in the manner complained of is not authorised by the copyright owner, its agent, or the law; and
• A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorised to act on their behalf.

Full submission instructions and a counter-notice template are on our DMCA page.

15.3 Counter-Notification

If your content was removed from Atlas in response to a DMCA notice and you believe the removal was a mistake or mis-identification, you may submit a counter-notification to the address above. We will forward counter-notifications to the original complainant; if they do not file suit within 10–14 business days, we may restore the content.

15.4 Repeat-Infringer Policy

It is our policy, in appropriate circumstances, to terminate the accounts of users who are repeat infringers. An account that receives three (3) valid, unresolved DMCA notices will be suspended; a subsequent valid notice will result in account termination. We may also terminate accounts earlier where the facts warrant.

15.5 Misuse

Under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material is infringing, or that material was removed by mistake, may be liable for damages. Only submit notices for content you genuinely own the copyright to.