Privacy Policy

Last updated: January 22, 2025

Raiser Software Inc. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use Atlas, our collaborative trip organizer.

Information We Collect

We collect information that you provide directly to us:

• Account Information: When you create an account, we collect your email address, username, and profile photo (optional).
• Trip Data: Information about trips you create or join, including trip names, dates, destinations, itineraries, and expenses.
• Social Connections: Friend connections and trip memberships you create within the app.
• Device Information: We may collect device identifiers for push notification delivery.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Enable collaborative trip organizing features
• Send you notifications about trip updates, reminders, and friend requests
• Respond to your comments, questions, and requests
• Monitor and analyze trends and usage

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With Trip Members: Your profile information and trip contributions are visible to other members of trips you join.
• With Friends: Your username and profile are visible to users you connect with as friends.
• Service Providers: We use third-party services (like Firebase) to host and operate our app. These providers are bound by confidentiality obligations.
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety.

Data Storage and Security

Your data is stored securely using Firebase, a Google Cloud service. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Trips are automatically archived 30 days after their end date, at which point attachments are removed but trip summaries are preserved.

You can delete your account at any time through the app settings. When you delete your account, we remove your personal data from our systems, though some information may be retained in backups for a limited period.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Delete your account and associated data
• Opt out of push notifications through your device settings

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information.

Data Deletion

You can delete your account and all associated data directly from within the Atlas app by navigating to Settings > Delete Account. This will permanently remove your profile, trip data, expense records, and any other personal information from our systems.

If you are unable to access the app or need assistance with data deletion, you can submit a request by emailing us at support+atlas@raisersoftware.com with the subject line "Data Deletion Request" and the email address associated with your account. We will process your request within 30 days.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.